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It's the Talk of the Town: Get your 2024/25 season tickets

A quarter century of ups, downs and everything in between. A memorable journey that all began that night under the lights in April ’99, propelling us to new heights. For the first time, Gloucestershire graced the Football League.

We’ve had promotions and relegations, felt both the elation and the despair, experienced games that are forever permanently etched in our history. A journey to remember since our maiden voyage into the fourth tier.

And you’ve been with us every step of the way. On the streets of Cheltenham, walking down Whaddon Road, over a drink in the Robins Nest and on the terraces of our home.

We charged into the EFL at the end of the last millenium as a Town bursting with pride. That passion still runs deep, epitomised by your support during one of our toughest seasons in recent times.

25 years on, it's time to go again. 

To say thank you once again for your support, we’ll be freezing season ticket prices for the second year running. Paying in instalments will also be easier than ever before. Adults can watch Town in action from just £12.30 per game, £8.87 for seniors and £3.70 for 18 to 22-year-olds. We’ll continue our aim of encouraging the new generation of fans, as our Young Robins (Under-14s) can once again join us from £1.74 per game.

As one of our loyal season ticket holders, attending Cheltenham Town Ladies’ league fixtures will again be included, with another exciting FA Women’s National League Southern Premier Division campaign in store at Kayte Lane.

We look forward to celebrating our 25th anniversary of reaching the Football League as we look back at some of the key figures, matches and moments as well as hearing from you, the fans, and our journey together.



How do I buy season tickets?

The easiest way to purchase your 2024/25 season ticket is via our online ticket system, whether you are renewing a 23/24 ticket, or purchasing a season ticket for the first time.

You can buy online by clicking HERE.

Alternatively you can purchase via the ticket office in person or over the phone during the standard opening hours.

When does Early Bird end?

The early bird prices will run until Sunday June 2 (11.59pm), before increasing to the standard prices.
How long will my 2024/25 ticket be held for?

Existing season and half-season tickets from the 2023/24 season will be reserved until Monday June 3 (3pm), at which point any unconfirmed reservations will be released for general sale.

How do I renew my existing season ticket?

After logging into your account, go to the ‘Your Account’ area, which can be found in the header menu.

Select ‘Convert Reservation’ under the Reserved Items option. Next, select the ticket(s) that you would like to confirm and click on the ‘Add to Cart’ button before reviewing your order and clicking on ‘Confirm & Pay’.

Then you must choose a delivery method. Apple Wallet is only available on Apple Devices, Google Wallet is only available on Android devices. Next, enter your payment details, agree to the terms and conditions, and click on the ‘Pay’ button.

After purchasing you will receive an order confirmation e-mail with details of your tickets, followed by a Ticket Delivery e-mail with your tickets attached if you have chosen the digital option.

If any of the details of your ticket (such as location or your price category) are incorrect please contact the ticket office on to amend the information before making the booking.

How do I buy a new season ticket?

Go to the ticketing system and select your ticket on the seating plan. Then select your price category before registering as a new customer.

New accounts can also be created on the ticketing system before purchasing a ticket. Any seats that are not already allocated to existing season ticket holders will be available for purchase.

How do I select a digital ticket?

You must purchase your ticket using the device that you wish to save the ticket to e.g. Apple Wallet ticket can only be purchased from an Apple device.

I've forgotten my password

You can request a password reset via the login page of the ticket site.

How do I buy for someone else?

You can ‘assign’ a season ticket to a different person when purchasing, you would just need to click the ‘Assign Attendees’ button, and input their information.

Please be aware that you will either need to have them on your Friends and Family list (found under Your Account), or you would need their Customer Number (CTFCXXXXXXX) in order to assign the ticket to their account.

If you do not have their customer number a new account will be created for them with no booking history.
Can I pay in instalments?

We’ve made it easier to pay installments for 2024/25, setting up Direct Debit availability for online bookings.

Simply book the ticket as normal and select 'Pay in 3 installments’ at the checkout. The value of the ticket will be split in three and installments will be set up for 31st May, 30th June, and 31st July. 

You will receive e-mails from Stripe on behalf of the club to notify you of upcoming payments. If payments are defaulted the season ticket is liable to be cancelled.
What will my season ticket look like?

Next season the season tickets will be available either as a season card, or as a digital ticket to be saved to an Apple or Google Wallet on your mobile device. You will have the option to select your preference at the checkout.

Please note, if you request the physical card there will be a £3 charge added to the price of your cart.

When will I receive my ticket?

If you choose a digital ticket, you will receive an e-mail with the QR code within 24 hours of purchase, which can then be downloaded to the wallet on your mobile.

Physical season ticket cards will be available to be posted/collected at a later date prior to the start of the season, we will announce exact details nearer the time.
What's happening with the Young Robins next season?

We will be continuing with our Young Robins scheme for Under 14 season tickets. This entitles younger supporters to lots of exciting benefits alongside entry to every league home match and more details will be revealed in the coming weeks.

Under 14s must be accompanied by an adult (18+) while inside the Completely-Suzuki Stadium.
What is the date cut-off point for the various age categories?

  • Young Robins Under-14 ticket holders must be born on or after September 1, 2010.
  • Under-18 ticket holders must have been born between August 31 2006 and September 1 2010
  • 18-22 years-old tickets holders must have been born between August 31, 2001 and September 1, 2006.
  • Over-65 ticket holders must be born before January 1, 1960.

ID checks will be in place at the turnstiles for supporters who may appear close to, or outside, the relevant age category.

Appropriate identification is any photographic ID which shows the date of birth, the club will accept a copy/photograph of these documents provided that the date of birth is clearly legible.

The club has been running concession checks throughout 2023/24 and based on findings estimate that in excess of £10,000 has been lost by supporters using the wrong age category of ticket.

What happens in Block 1?

Block 1 of the Colin Farmer Stand will remain the ‘singing section’ for 2024/25 as it has been for the last three seasons. While recognizing that supporters will stand during the game, the club asks supporters with tickets for this area to sit down prior to the match and at half time, for safety reasons to ensure the section is not overcrowded.

Tickets for other areas of the Colin Farmer Stand are not permitted to move to Block 1 on safety grounds.

We anticipate demand for season tickets for this area to once again be high, which will limit the number available on a match by match basis.

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