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Club News

Vacancy: Safety Officer

5 October 2022

Club News

Vacancy: Safety Officer

5 October 2022

A vacancy has arisen at Cheltenham Town Football Club for a Safety Officer.

Please see below for the full job description. 

Job Title: Safety Officer

Reporting to: The Board of Directors

Closing Date: 19th October 2022

The Role of the Safety Officer

To be responsible for the management of the stadium on event days in accordance with the Guide to Safety at Sports Grounds (Green Guide), the Safety Certificate, the Stadium Licence and all relevant legislation.

To be responsible for the preparation for event days including laison with other staff members, sub-contractors, emergency services and football authorities; carrying out of safety checks, creating and maintaining all relevant documentation.

To be responsible for the club's safety management system at both the stadium and training ground.

The Safety Officer will report directly to the Board of Directors, working closely with the stadium maintenance team to ensure the safety of all attendees on club premises.

This is a part-time role based upon 28 hours per week to include some home-based work if necessary.

Main Responsibilities

  • Ensure that Cheltenham Town Football Club, its staff and supply partners are fully compliant with current legislation, monitoring performance, conducting inspections, reviewing documentation, and implementing changes where necessary.
  • Co-ordinate, monitor and advise upon all Safety and Security matters affecting the stadium and training ground.
  • Ensure safety audits are carried out as required, including annual audits on behalf of the EFL and LFE.
  • Attend all meetings on behalf of Cheltenham Town Football Club to discuss any issues relating to the Safety Certificate.
  • Maintain an audit trail of appropriate records and documentation to support the Safety Certificate.
  • Liaise with the Local Authority, Police, Fire and Ambulance Services in the relation to the maintenance of the Safety Certificate.
  • Maintain the Stewards manual outlining their duties in both normal and emergency situations.
  • Maintain the Operations Manual for the stadium in accordance with appropriate Guidelines.
  • Produce, maintain, and develop a stewards training plan.
  • Ensure training sessions on emergency planning are held on an annual basis.
  • Provide leadership to the crowd safety and stewarding team on event days.
  • Ensure that all stewards, stand managers, supervisors and the Deputy Safety Officer are fully briefed on their duties and what is expected of them during each matchday including all aspects of the matchday operation and emergency evacuation.
  • After each match, complete a debrief and submit via a report to the Board.
  • Create safety plans that include risk-based assessments and contingency plans dependent on the dynamic risk presented.
  • This role will also be responsible for the preparation of matchday resources and event paperwork before an event as per the safety certificate and in readiness for inspection by the licensing authorities, where appropriate. This is including but is not limited to: Emergency and Contingency Planning; Match official’s briefing; Stewards’ deployment plan; Segregation and seating plan; Radio call signs; Matchday control room log; Emergency Telephone Lists; Manage the matchday building systems process for access doors; Liaison with Police Officers for evidence gathering; Incident management procedures

Person Specification

  • NVQ level 4 Spectator Safety as a minimum.
  • Strong administrative and organisational skills
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with people at all levels both internally and externally.
  • Ability to meet tight and demanding deadlines, troubleshooting to resolve challenges as they arise.
  • Strong numeracy and literacy skills
  • Strong people management skills and the ability to manage challenging situations
  • Excellent customer service skills and knowledge
  • Flexible approach to working hours and the ability to work some unsociable hours (including weekends).
  • Ability to work calmly under pressure and be adaptable to a fast-paced environment
  • Proficiency in Microsoft Office and data management software.
  • Ability to work with budgets and cost management processes

Inclusion Statement

Cheltenham Town Football Club is committed to diversity and inclusivity. Although our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Safeguarding Statement

Cheltenham Town Football Club is committed to equality and the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club. Staff will be required to undertake regular safeguarding training and this role requires the post holder to apply all relevant policies and to uphold the club’s commitment to ensuring a safe environment for all.

Please apply with CV and references to Paul Godfrey, Director and Club Secretary, Cheltenham Town AFC Ltd, Whaddon Road, Cheltenham GL52 5NA. paul.godfrey@ctfc.com


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