Supporters who purchased tickets for the club's Boxing Day fixture against Stevenage will be receiving a refund for their tickets after the match was played behind closed doors.
Fans were unable to attend the game at the Jonny-Rocks Stadium after a change in tier restrictions was enforced at 00:01 on the day of the fixture.
Supporters who booked online for the match will be receiving an automatic refund on their ticket in the next seven days through to the bank account they purchased tickets from.
Those who bought tickets directly from the ticket office will need to get in touch with the ticket office to arrange a manual refund.
Please email firstname.lastname@example.org or call 01242 573558 (option 1) to arrange your refund.
The ticket office is open from 10am to 4pm on a Monday, Tuesday, Thursday and Friday.
The club will issue a further communication regarding tickets that have been sold for the FA Cup third round match against Mansfield Town scheduled to take place on Sunday 10 January.