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iFollow: How to guide

iFollow: How to guide

This step-by-step guide will take you through the process you need to follow if you are purchasing a match pass to watch Cheltenham Town on iFollow, if you are a season ticket holder looking to redeem your voucher code to watch a game, and how to log in to watch games on iFollow.

How to purchase a match pass or redeem your voucher code

1. Visit ctfc.com or any part of the Cheltenham Town website and look for the iFollow dropdown link on the main navigation bar at the top of the page

2. Hover over the iFollow dropdown link and click on subscribe

3. Scroll down to 'match passes' and select the fixture of the game you want to watch and click "subscribe now"

4. If you already have an iFollow account sign in using your email address and password. If you don't have an iFollow account create a free account by selecting 'register now'. Fill in the form and click 'create account' at the bottom

5. Once you have signed in or signed up for an account you'll be presented with the payment page. From here there are separate requirements for those purchasing a match pass or redeeming a voucher as a season ticket holder for home matches

If you are buying an independent match pass choose your payment method and enter your card details and select 'pay'

If you are a season ticket holder enter the code you've been supplied with first in the 'apply voucher code' box and select 'apply'. Ensure the discount code has been applied above the pay button where it should state '£0'. Then go towards the top of the page and enter your card details. After doing this return to the bottom and click 'pay' ensuring the total still says £0

6. Once payment has gone through or you've redeemed your voucher code you'll be able to see on the iFollow subscribe page that you have access to watch the match

How to log in to view the match

1. Visit ctfc.com and the website homepage on matchday. Towards the top of the page under the fixture click on 'live match centre'

2. This will take you through to a new page. Under the fixture at the top on this page there is an option to 'watch live now'. Click on this to watch the game. If you are logged in to iFollow already it will automatically load on your screen, or if not you'll be prompted to log into iFollow and after doing this it will then load on your screen