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Contact Us

Cheltenham Town FC

LCI Rail Stadium

Whaddon Road

Cheltenham, Gloucestershire 

GL52 5NA

 

General Enquiries: 01242 573558

Ticket Hotline: 01242 573558 (Option 1)

Club Shop: 01242 588102 

Fax: 01242 224675

 

Social Media:

Facebook: facebook.com/ctfcofficial

Twitter: @CTFCofficial

YouTube: https://www.youtube.com/user/TheCTFCofficial

 

E-mail:

General Enquiries: info@ctfc.com

Club Shop Sales/Enquiries: shop@ctfc.com

Ticket Office Queries: tickets@ctfc.com

 

Complaints:

Please email info@ctfc.com and your complaint will be forwarded to the relevant person for a response from Cheltenham Town FC.

 

Departments

Commercial: 01242 588107/588105

Media / Marketing: 01242 573558

Ticket Office: 10242 573558 (Option 1)

Club Shop: 01242 588102

CTFC in the Community: 01242 588119

 

Ticket Office Opening Hours:

Tuesday, Thursday and Friday: 10am to 3pm

Monday, Wednesday: Closed

Matchdays: Open

Saturday/Sundays (Non-Matchday): Closed

 
Club Shop Opening Hours:

Tuesday, Thursday and Friday: 10am to 3pm

Monday, Wednesday: Closed

Matchdays: Open

Saturday/Sundays (Non-Matchday): Closed 

 

Email Contacts:

Finance/Admin Enquiries: accounts@ctfc.com

Commercial & Marketing Enquiries: john.finnigan@ctfc.com / james.stone@ctfc.com

Media & Website/Social Media Enquiries: ben.mottram@ctfc.com / paul.godfrey@ctfc.com

Club Shop Enquiries: shop@ctfc.com

Ticket Office/Charity Requests Enquiries: tickets@ctfc.com

Conference/Meeting Enquiries: accounts@ctfc.com

Community Programme Enquiries: community@ctfc.com / olly.roberts@ctfc.com

All Other Enquiries: info@ctfc.com

 

General information

Personal information change

If you have recently changed address or email address and would like to inform the club in order to update our database, please email your new and old details to john.finnigan@ctfc.com.

Trial requests

Please note that the club does not hold open trial matches and we are unable to respond individually to all requests from players asking for trials. If you are a player wishing to join Cheltenham Town FC then please include a full football CV including details of clubs played for and references for the attention of the first team manager or head of youth. We regret that due to the large number of players contacting us every year we are unable to respond individually to everyone. If your query is about youth trials then please contact youth@ctfc.com.

Club Memorabilia

Badges, keyrings, programmes and other such items can be purchased from the CTFC Club Shop here at the stadium, or via the online shop. You can also enquire using shop@ctfc.com.

Matchday accreditation

Press requests for matches here at Whaddon Road must be either faxed or emailed to Paul Godfrey (Club Secretary) no later than 24 hour prior to kick off. All journalists and photographers must provide their Football League licence number when sending their request. We regret that we are unable to accommodate late requests or requests without a Football League licence number. 

Manager/player interviews

All requests from representatives of the media for interviews with Cheltenham Town players and management should be addressed to Media & Communications Manager Ben Mottram, who will respond as quickly as possible. The email address is: ben.mottram@ctfc.com.

Player Appearance Requests

Requests for player appearances must be directed to Ben Mottram (ben.mottram@ctfc.com) in the media department. We take our role in the community very seriously but for obvious reasons there will be certain days when the football club will be unable to help.

Charity requests

Cheltenham Town Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing on headed charity notepaper or, in the case of individuals, with a supporting letter from your chosen charity. All letters should be addressed to the club and the policy of Cheltenham Town Football Club is to consider local organisation's applications first. If you are going to email in with a charity query then please contact jennie.thomas@ctfc.com