Contact us
General Enquiries should be directed to the follow contact details:
Phone: 01242 573558
Email: info@ctfc.com
General information
Complaints
Please email info@ctfc.com and your complaint will be forwarded to the relevant person for a response from Cheltenham Town FC.
Personal information change
If you have recently changed address or email address and would like to inform the club in order to update our database, please email your new and old details to john.finnigan@ctfc.com.
Trial requests
Please note that the club does not hold open trial matches and we are unable to respond individually to all requests from players asking for trials. If you are a player wishing to join Cheltenham Town FC then please include a full football CV including details of clubs played for and references for the attention of the first team manager or head of youth. We regret that due to the large number of players contacting us every year we are unable to respond individually to everyone. If your query is about youth trials then please contact youth@ctfc.com.
Club Memorabilia
Badges, keyrings, programmes and other such items can be purchased from the CTFC Club Shop here at the stadium, or via the online shop. You can also enquire using shop@ctfc.com.
Charity requests
Cheltenham Town Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing through an email which provides a background of the charity and full details such as a reason for fundraising and contact details. All requests should be addressed to the club and the policy of Cheltenham Town is to consider local organisations applications first. Please contact accounts@ctfc.com with your charity query.
Our ticket office is situated next to the main entrance at the Completely-Suzuki Stadium.
The postal address for the ticket office is as follows:
Cheltenham Town FC Ticket Office,
Completely-Suzuki Stadium, Whaddon Road,
Cheltenham, Gloucs,
GL52 5NA
Phone: 01242 573558 (Option 1)
Email: tickets@ctfc.com
Matchday tickets can be purchased online via our online ticket office by clicking HERE
The Club Shop is based next to the main entrance at the Completely-Suzuki Stadium.
For information about product availability, special offers, replica kit and all merchandising enquiries email: shop@ctfc.com
To call our club shop at the Completely-Suzuki Stadium phone: 01242 573558
You can also visit our online store by clicking HERE
The Conference team at the Completely-Suzuki Stadium can be contacted as follows:
Phone: 01242 573558
Email: accounts@ctfc.com
For all media, press, programme and website enquiries please contact:
Christian Parry
Media & Communications Manager
Email: media@ctfc.com / paul.godfrey@ctfc.com
Telephone: 01242 573558
Matchday accreditation
To gain media access, for broadcast, print or web journalists, including photographers, you must have the correct media licence, obtained via Dataco - who organise this for both the Football League and Premier League.
To discover more about the Cheltenham Town Community Trust click HERE
Email: community@ctfc.com / olly.roberts@ctfc.com
Phone: 01242 588119
The Accounts and Adminstration team at the Completely-Suzuki Stadium can be contacted as follows:
Phone: 01242 573558
Email: accounts@ctfc.com