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Contact Us

Contact us

Cheltenham Town Football Club


Completely-Suzuki Stadium
Whaddon Road
Gloucestershire GL52 5NA

Main switchboard: 01242 573558

Fax: 01242 224675


General Enquiries should be directed to the follow contact details:

Phone: 01242 573558



General information


Please email and your complaint will be forwarded to the relevant person for a response from Cheltenham Town FC.

Personal information change

If you have recently changed address or email address and would like to inform the club in order to update our database, please email your new and old details to

Trial requests

Please note that the club does not hold open trial matches and we are unable to respond individually to all requests from players asking for trials. If you are a player wishing to join Cheltenham Town FC then please include a full football CV including details of clubs played for and references for the attention of the first team manager or head of youth. We regret that due to the large number of players contacting us every year we are unable to respond individually to everyone. If your query is about youth trials then please contact

Club Memorabilia

Badges, keyrings, programmes and other such items can be purchased from the CTFC Club Shop here at the stadium, or via the online shop. You can also enquire using

Charity requests

Cheltenham Town Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing through an email which provides a background of the charity and full details such as a reason for fundraising and contact details. All requests should be addressed to the club and the policy of Cheltenham Town is to consider local organisations applications first. Please contact with your charity query.

Our ticket office is situated next to the main entrance at the Completely-Suzuki Stadium.

The postal address for the ticket office is as follows:

Cheltenham Town FC Ticket Office, 
Completely-Suzuki Stadium, Whaddon Road,
Cheltenham, Gloucs,
GL52 5NA

Phone: 01242 573558 (Option 1)


Matchday tickets can be purchased online via our online ticket office by clicking HERE

The Club Shop is based next to the main entrance at the Completely-Suzuki Stadium.

For information about product availability, special offers, replica kit and all merchandising enquiries email: 

To call our club shop at the Completely-Suzuki Stadium phone: 01242 573558

You can also visit our online store by clicking HERE

For sponsorship, hospitality, executive boxes and events information, contact our commercial team.

Phone: 01242 588107 / 01242 588105

Email: / / 

The Conference team at the Completely-Suzuki Stadium can be contacted as follows:

Phone: 01242 573558


For all media, press, programme and website enquiries please contact:

Christian Parry
Media & Communications Manager

Email: / 

Telephone: 01242 573558

Matchday accreditation

To gain media access, for broadcast, print or web journalists, including photographers, you must have the correct media licence, obtained via Dataco - who organise this for both the Football League and Premier League.

If you have a media licence, you should apply via the Internet Press Booking System (I-PBS) found at using your username and password.
Please note, all media requests must be received at least 48 hours before kick-off. You will be unable to apply via I-PBS after this point, and it is unlikely requests direct to the club will be accepted.
Manager/player interviews
Regular pre-match press conferences are also open to accredited journalists only; these are usually held on Thursdays for Saturday matches, and the day before midweek fixtures. To apply for accreditation, please email the media team on the above number or emails.
All requests from representatives of the media for interviews with Cheltenham Town players and management should be addressed to Media & Communications Manager who will respond as quickly as possible.
Player Appearance Requests
Requests for player appearances must be directed to the media department via email. We take our role in the community very seriously, but for obvious reasons there will be certain days when the football club will be unable to help.

To discover more about the Cheltenham Town Community Trust click HERE

Email: /

Phone: 01242 588119

The Accounts and Adminstration team at the Completely-Suzuki Stadium can be contacted as follows:

Phone: 01242 573558