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Contact Us

Contact us

Cheltenham Town Football Club

Address:

Jonny-Rocks Stadium
Whaddon Road
Cheltenham
Gloucestershire GL52 5NA

Main switchboard: 01242 573558

Fax: 01242 224675

Email: info@ctfc.com 

General Enquiries should be directed to the follow contact details:

Phone: 01242 573558

Email: info@ctfc.com

 

General information

Complaints

Please email info@ctfc.com and your complaint will be forwarded to the relevant person for a response from Cheltenham Town FC.

Personal information change

If you have recently changed address or email address and would like to inform the club in order to update our database, please email your new and old details to john.finnigan@ctfc.com.

Trial requests

Please note that the club does not hold open trial matches and we are unable to respond individually to all requests from players asking for trials. If you are a player wishing to join Cheltenham Town FC then please include a full football CV including details of clubs played for and references for the attention of the first team manager or head of youth. We regret that due to the large number of players contacting us every year we are unable to respond individually to everyone. If your query is about youth trials then please contact youth@ctfc.com.

Club Memorabilia

Badges, keyrings, programmes and other such items can be purchased from the CTFC Club Shop here at the stadium, or via the online shop. You can also enquire using shop@ctfc.com.

Charity requests

Cheltenham Town Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing on headed charity notepaper or, in the case of individuals, with a supporting letter from your chosen charity. All letters should be addressed to the club and the policy of Cheltenham Town FC is to consider local organisation's applications first. If you are going to email in with a charity query then please contact jennie.thomas@ctfc.com

Our ticket office is situated next to the main entrance at the Jonny-Rocks Stadium.

The postal address for the ticket office is as follows:

Cheltenham Town FC Ticket Office, 
Jonny-Rocks Stadium, Whaddon Road,
Cheltenham, Gloucs,
GL52 5NA

Phone: 01242 573558 (Option 1)

Email: tickets@ctfc.com

Matchday tickets can be purchased online via our online ticket office by clicking HERE

The Club Shop is based next to the main entrance at the Jonny-Rocks Stadium.

For information about product availability, special offers, replica kit and all merchandising enquiries email: shop@ctfc.com 

To call our club shop at the Jonny-Rocks Stadium phone: 01242 588102

You can also visit our online store by clicking HERE

For sponsorship, hospitality, executive boxes and events information, contact our commercial team.

Phone: 01242 588107 / 01242 588105

Email: john.finnigan@ctfc.com / james.stone@ctfc.com 

The Conference team at the Jonny-Rocks Stadium can be contacted as follows:

Phone: 01242 573558

Email: accounts@ctfc.com

For all media, press, programme and website enquiries please contact:

Richard Joyce 
Media & Communications Manager

Email: richard.joyce@ctfc.com / paul.godfrey@ctfc.com 

Telephone: 01242 573558

Matchday accreditation

To gain media access, for broadcast, print or web journalists, including photographers, you must have the correct media licence, obtained via Dataco - who organise this for both the Football League and Premier League.

If you have a media licence, you should apply via the Internet Press Booking System (I-PBS) found at www.football-dataco.com using your username and password.
 
Please note, all media requests must be received at least 48 hours before kick-off. You will be unable to apply via I-PBS after this point, and it is unlikely requests direct to the club will be accepted.
 
Manager/player interviews
 
Regular pre-match press conferences are also open to accredited journalists only; these are usually held on Thursdays for Saturday matches, and the day before midweek fixtures. To apply for accreditation, please email the media team on the above number or emails.
 
All requests from representatives of the media for interviews with Cheltenham Town players and management should be addressed to Media & Communications Manager who will respond as quickly as possible.
 
Player Appearance Requests
 
Requests for player appearances must be directed to the media department via email. We take our role in the community very seriously, but for obvious reasons there will be certain days when the football club will be unable to help.

To discover more about the Cheltenham Town Community Trust click HERE

Email: community@ctfc.com / olly.roberts@ctfc.com

Phone: 01242 588119

The Accounts and Adminstration team at the Jonny-Rocks Stadium can be contacted as follows:

Phone: 01242 573558

Email: accounts@ctfc.com