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Information on visiting the Completely-Suzuki Stadium

Cheltenham Town Football Club


Completely-Suzuki Stadium
Whaddon Road
Gloucestershire GL52 5NA

Main switchboard: 01242 573558

Fax: 01242 224675


General Enquiries should be directed to the follow contact details:

Phone: 01242 573558



General information


Please email and your complaint will be forwarded to the relevant person for a response from Cheltenham Town FC.

Personal information change

If you have recently changed address or email address and would like to inform the club in order to update our database, please email your new and old details to

Trial requests

Please note that the club does not hold open trial matches and we are unable to respond individually to all requests from players asking for trials. If you are a player wishing to join Cheltenham Town FC then please include a full football CV including details of clubs played for and references for the attention of the first team manager or head of youth. We regret that due to the large number of players contacting us every year we are unable to respond individually to everyone. If your query is about youth trials then please contact

Club Memorabilia

Badges, keyrings, programmes and other such items can be purchased from the CTFC Club Shop here at the stadium, or via the online shop. You can also enquire using

Charity requests

Cheltenham Town Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing through an email which provides a background of the charity and full details such as a reason for fundraising and contact details. All requests should be addressed to the club and the policy of Cheltenham Town is to consider local organisations applications first. Please contact with your charity query.

Our ticket office is situated next to the main entrance at the Completely-Suzuki Stadium.

The postal address for the ticket office is as follows:

Cheltenham Town FC Ticket Office, 
Completely-Suzuki Stadium, Whaddon Road,
Cheltenham, Gloucs,
GL52 5NA

Phone: 01242 573558 (Option 1)


Matchday tickets can be purchased online via our online ticket office by clicking HERE

The Club Shop is based next to the main entrance at the Completely-Suzuki Stadium.

For information about product availability, special offers, replica kit and all merchandising enquiries email: 

To call our club shop at the Completely-Suzuki Stadium phone: 01242 573558

You can also visit our online store by clicking HERE

Any media and communications enquiries should be directed to the following contact details:


All matchday accreditation requests should go through the DataCo system, with the deadline for requests at 3PM the day before a game.


Any queries regarding commercial matters at the club should be directed to the following contact details:

Email (Option 1):

More information regarding the commercial department of the club can be found HERE.

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