Ticket Office - general info
Please note - during the season adult/concession tickets for certain specified home league games will be discounted by £2 per ticket to registered members of the CTFC Fan Membership Loyalty Scheme - click here for details. Non-members can still purchase match tickets at any of the full matchday prices.
Ticket office opening times
Weekdays (during season) - 10am to 4pm (6pm Thurs)
Saturday (1st team home match) - 1pm to 2.45pm* (and for 30 mins after game)
Weekday (1st team home match) - 10am to 4pm. Then 6pm to 7.30pm* (and for 30 mins after game)
*Please be aware that on the day of any first team fixture match tickets for that particualr game are only available at the turnstiles.
The following information is important to supporters wishing to purchase tickets at pre-matchday prices - after 4pm on the Friday prior to a weekend home game, or after 1pm on the day of a weekday match, any remaining tickets for that particular game are transferred to the turnstiles to be sold at the full matchday price. On matchdays itself the Ticket Office is only open for the sale of any other match tickets (not that days game) or for supporters wishing to make away travel club reservations.
Pre-ordered tickets - any tickets pre-ordered and still to be collected by matchday will be available from the appropriate ticket collection point for that Stand or Terrace. They become available after 1.30pm (for any 3pm kick-off) or 6.15pm (for a 7.45pm kick-off).
U13 Junior Robins - all Junior Robins registered within the 2009/10 'free ticket scheme' must have ordered their free tickets ahead of the relevant matchday deadline associated with this offer. Failure to do so will mean that the child is charged the normal junior matchday rate through the turnstiles. For further information and to order tickets over the telephone, contact the Ticket Office during opening hours on (01242) 573558. To email us, write to tickets@ctfc.com
When do tickets become available? - home match tickets are usually released approximately four weeks ahead of any fixture. Should there be any restriction regarding the availability of particular tickets then details will be made known on our Current ticket news page
Telephone bookings - can be taken Monday to Friday between 10am and 4pm or until 1.00pm on the day of a midweek game. Customers will be asked to supply their name, address, Fans Membership Number, credit/debit card details and there will be a £2 administration fee charged, per booking, in addition to the ticket price. Tickets will only be despatched in the post when there are at least five working days between the processing time and matchday (please note we cannot be held responsible if tickets fail to arrive due to any circumstances beyond our control). If less time is available they can be either collected from the ticket office in advance or from the appropriate collection point on the day of the game. The number for telephone bookings is (01242) 573558.
Postal applications - supporters are advised to telephone the ticket office beforehand to check on seat and ticket availability. Customers paying by cheque are advised that tickets will not be issued until the cheque is received/cleared by the club. Tickets will be posted to an address ONLY if there is sufficient time to receive them before the game (minimum of five working days). There is a minimum postage and packing charge of 50p for each order (please note we cannot be held responsible if tickets fail to arrive, due to circumstances beyond our control).
Please send all postal applications to: Ticket Office, Cheltenham Town FC, The Abbey Business Stadium, Whaddon Road, Cheltenham, Glos GL52 5NA.
All-ticket matches - some fixtures will be designated 'all-ticket' following advice from the local police and/or other authorities. If this is the case the fact will be publicised in advance and tickets will ONLY be available in advance of the matchday.
Cup ties - home fixtures in the FA Cup, Carling Cup and Johnstone's Paint Trophy are 'all pay' matches. This is because under the rules of these competitions the gate receipts will be shared between both clubs, with all supporters in the stadium having to be accounted for at the appropriate rates. For FA Cup and Carling Cup home ties only, seat season ticket holders will have their seats reserved for them to purchase their tickets by a particular date. This date will be publicised with all other ticket information. The club reserves the right to alter admission prices for cup ties.
Reserve team matches - when home reserve team matches are played at The Abbey Business Stadium they are all pay fixtures for adults(£2), with children 16 and under admitted free.
TICKET REFUNDS - Cheltenham Town FC operate a strictly no refund policy on all match tickets.
IMPORTANT TICKET INFORMATION - throughout the season supporters are advised to retain all match ticket stubs, including away ticket stubs for any games they attend. On certain occasions the club may need to operate a priority allocation which for home games will also involve the CTFC Fans.
Standing areas inclue The Speedy Skips Stand, Tunnel and Paddock

















